A collaborative application often must support users who have varied roles. In the case of the FVHS Mock Trial Team Site, user roles can be categorized as follows:

Team Member (TM)

These were students who used the team space as team members. Their activities included reading materials posted on the team site, checking the team calendar (which was embedded in the team site), using the team space to create documents that could be shared with other users of the team space, using the team space email to communicate with other users of the team space.

Team Leader (TL)

This was a student with previous mock trial experience who assisted the team coaches in educating and managing the team. In addition to using the team space in the same way as team members, the team leader made some contributions to the team site content and provided feedback on the usability of the team space.

Attorney Coach (AC)

This was a practicing attorney who provided guidance and instruction to team members and oversaw their participation in mock trial competitions. Most of the content of the team site was added by the AC. In addition, the AC had primary responsibility for creating and maintaining the user accounts for the TMs and TL.

Site Administrator (SA)

This was a computer professional who set up the Google Apps account for the fvhsmocktrial.org domain, created an initial team website and customized its appearance, instructed the LC and TL on various aspects of Google Apps, created and maintained a public website for the fvhsmocktrial.org domain, and provided ongoing technical support and maintenance as needed when the team space was in active use.